Ordering + Policies

FINISHES

Standard metal finishes for OFFCENTRE products: brushed brass, brushed nickel and oil rubbed bronze. Finishes that require finishes other than the listed are considered custom. 


LEAD TIME

Products in stock will be shipped immediately. Lead time for products made to order is 4 weeks. Lead times are an estimate and are not guaranteed. 
 

RUSH ORDERS

There is a 25% up-charge to rush an order. Rush orders must be paid in full at the time the order is placed. Rush orders cannot be cancelled, returned, or refunded. Some items cannot be rushed.
 

SALES TAX

Sales tax is exempt for orders shipped outside of New York. Sales tax is applicable to orders shipped to, or picked up in New York. Resale Certification must be presented at the time the order is placed where applicable. 
 

PAYMENT

Orders will be shipped or made available for pick-up when they are complete and paid in full. Items held may incur a storage fee. OFFCENTRE accepts cash, check, debit, Visa, MasterCard, American Express, direct deposit and wire transfer. A minimum deposit of 50% is required to commence all orders,  the balance due to be paid prior to pick-up or delivery. Some items require payment in full; please consult OFFCENTRE for more information. Credit card payments cancelled after the initial day of purchase are subject to a 3% processing fee. This fee is charged by the credit card processing company and cannot be waived.


TRADE

15% is our standard trade discount, and 20% to orders over $40,000. We offer trade discount to licensed architects, interior designers and contractors pending approval of credentials. Trade discount does not apply to custom projects.


CUSTOM

We can adapt our designs for specific client needs, choices of color, metal finishes and dimension alterations can be requested upon consultation with our team of fabricators. We specialize in design and fabrication within most glass manufacturing processes. Our company has a strong background in working with architects, designers and fine artists to produce specially tailored one of a kind items to fit their specific needs.


PRICING
Prices are located within the "SHOP" heading in our website. Contact us for custom pricing and any unlisted pricing.


DISCLAIMER

All information represented on this order is accurate at the time of posting. Prices and availability are subject to change without notice. Every Sales Order issued requires a signed copy of this document on file to advance an order into production.